The ROHO Group celebrates Customer Service Week

Customer Service Week 2010 Banner "A Tradition of Service"The ROHO Group would like to show thanks to all of the wonderful customer service representatives during Customer Service Week from October 4-8, 2010.

Have you ever wondered who you’re speaking with on the phone when you contact The ROHO Group’s customer service department? Check out the Meet Our Team page to put a face to the voice.

The Customer Service Reps can help you with a wide variety of questions. Here are just a few.

Do you have a question about your warranty?
What cushion should I get to best fit my needs?
Where can I buy a cushion?
How do I get a cushion through Medicare or insurance?
How to I know if my cushion is properly inflated?
How do I order other ROHO products?
Do you have questions on product care?

You can also reach us on Twitter @therohogroup and on Facebook at facebook.com/therohogroup.

We’d also love to hear your feedback on our reps. Have you spoken with a Customer Service rep that deserves some praise? Let us know.

Visit us in Vegas for the Congress on Spinal Cord Injury Medicine & Rehab

September 20, 2010 by  
Filed under ROHO Community News

The 2010 Annual Meeting of the Academy of Spinal Cord Injury Professionals will be hosted at Bally’s Las Vegas from Sept. 22-24.

The meeting includes more than 800 leaders in the SCI/D health care and research and more than 20 continuing education units. The conference includes the latest in spinal cord medicine and care and health and wellness related topics. It will also discuss issues related to numerous SCI/D including multiple sclerosis and acute coronary syndrome.

Tricia and Darren from The ROHO Institute will be at the event so stop by The ROHO Group booth and say hello.

For more information on the Congress on SCI you can visit the website or contact Brenda Finkel by phone at (202) 416-7704 or by email at brendaf@pva.org.

Join The ROHO Group for Abilities South — Houston

August 25, 2010 by  
Filed under ROHO Community News

The Abilities Expo South will be held at the Reliant Park Expo Center in Houston, Texas from August 27-29. Abilities Expo is the source for people with disabilities, their families, seniors, veterans, caregivers and healthcare professionals to gain knowledge and meet industry professionals.

The Expo offers free shuttles and parking for $8/day. Rascal Company will also be offering free scooter rental at the Electric Scooters table.

There will be events for all ages include chair yoga, a clinic for wheelchair super x fun course, assistance dogs demonstration, wheelchair line dancing, face painting, competitive billiards, handcycling and more.

Stop by The ROHO Group booth and say hello to Becca and Teresa.